Hili Ventures is seeking to recruit an ICT Operations Manager to join the Group IT team and collaborate with IT Leads and vendors to maintain and deliver the business IT operations and infrastructure.
The ICT Operations Manager contributes to the design and deployment of infrastructures, assures that client satisfaction and quality service delivery are maintained, and assists the Director of Group IT.
Based in Malta and reporting to the Director of IT, the ICT Operations Manager is responsible for the ICT operations strategy and governance across the group and the health and upkeep of operational services, solutions or systems that are shared among the business units and subsidiary companies.
The successful candidate will have the necessary experience and knowledge to work in a fast-paced information technology environment, be able to identify and manage priorities, and constantly work to improve processes to add value to the business.
Hili Ventures is engaged in multi-sited activities with McDonald’s and Apple, logistics, marine & engineering, technology, property, oil & gas, hospitality, and leasing in 10 countries in Central and Eastern Europe and North Africa with a team of more than 9,500 people. The group is a proud partner of Allison, Cisco, CMA CGM, Konecranes, IBM, Lenovo, Microsoft, Terberg, Tranter, Diebold Nixdorf and many other global brands.
The successful candidate will have graduated in Computer Science or an Information Technology-related discipline, with at least five years’ experience running technology operations and hands-on experience in a technical proficiency such as a Systems Engineer.
The preferred candidate will be able to provide leadership to the IT team and manage the outsourcing team to constantly exceed clients’ expectations, possess excellent communication skills, able to balance the needs of multiple stakeholders, and demonstrate creative problem-solving skills and functional excellence.
Experience in measuring the performance of both the internal staff and the outsourcing team and in managing Active Directory, Office365, Exchange and Data center/Server Room is a must.